Texas jury awards $7 billion in case against cable company for hiring technician who murdered customer

A Dallas County court in Texas ruled that Charter Communications (also called Spectrum) acted negligently in the hiring of a technician who killed a customer.

The jury awarded $7 billion against the cable company regarding the 2019 murder of Betty Thomas.

The ruling

“This was a shocking breach of faith by a company that sends workers inside millions of homes every year,” Hamilton Wingo trial lawyer Chris Hamilton said.

“The jury in this case was thoughtful and attentive to the evidence. This verdict justly reflects the extensive evidence regarding the nature of the harm caused by Charter Spectrum’s gross negligence and reckless misconduct. For the safety of the American public, we can only hope that Charter Spectrum and its shareholders are listening,” he added.

The background

The case noted that the killer had serviced the woman’s phone line, but returned the next day, killing her with a utility knife provided by the company.

The murderer, Roy Holden, then stole her credit cards and other items before going on a “spending spree.”

The investigation also found that Holden had been sleeping and likely living in the company van in the weeks leading up to the murder.

The case also found that Spectrum was negligent due to ending an employee screening program that led to the company not verifying the employee’s work history. He was also known to harras fellow workers.

The tragic crime has now come back to hurt the company through punishment in addition to charges against the killer, though no payment will ever be enough to account for the loss of an innocent human life.

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