Desktop (scroll down for mobile instructions)
To whitelist our emails, start by opening the email.
Next, click the options icon indicated in the screenshot below:
A dropdown will appear. Select the “Filter messages like this” option:
The filter setup will appear. The “From” address will already be filled in. Click “Create Filter”:
On the next part of the filter setup, check the “Never send it to Spam” option:
Make sure the “Also apply filter to X matching conversations” option is checked as well:
Finally, click “Create Filter”:
The last step is to add our email address to your contact list. Once again, open the email and click the options icon:
To add our email address to your contact list, click “Add to Contacts list”:
Mobile
On the main screen of your Gmail app, click the Options icon:
Scroll down and click “Settings”:
Click your email address:
Click “Manage your Google Account”:
Under your picture and email address, swipe right and click “People & Sharing”:
Click on “Contacts”:
On the next screen, click on the multi-colored plus button:
Add [email protected] to the email field:
Click “Save”