Incoming WH Chief of Staff Susie Wiles lays out what she 'will not tolerate' from Trump's staffers

By 
 January 7, 2025

One of the first staffing decisions President-elect Donald Trump made for his incoming second administration was to elevate campaign co-manager Susie Wiles to be his White House chief of staff, making her the first woman to ever hold that powerful and influential position.

Wiles is a tough, no-nonsense character, and she just revealed that she expects the same attitude from Trump's incoming staff and won't tolerate staffers who cause trouble or are counterproductive to Trump's agenda, the Daily Mail reported.

Nicknamed the "Ice Maiden" by Trump himself for her approach to managing his victorious 2024 campaign, Wiles has already begun to lay down the laws of the incoming administration with directives for how his appointees and nominees awaiting Senate confirmation should conduct themselves in the public eye.

"I will not tolerate ..."

In a recent interview with Axios, Wiles revealed some of her expectations for the incoming White House staff and what sort of behaviors would be unacceptable to her.

"I don't welcome people who want to work solo or be a star," Wiles said in an email to the outlet. "My team and I will not tolerate backbiting, second-guessing inappropriately, or drama. These are counterproductive to the mission."

In terms of carrying out that "mission," she suggested she was less concerned with the "artificial metric" of the first 100 days of a new administration and instead was more broadly focused on taking full advantage of the Republican majorities in both chambers of Congress for the first two years, which will be characterized by "getting off to a quick start and staying on that pace, together with an expectation of excellence every day."

Of the team being put together to help implement Trump's agenda, Wiles told Axios, "The West Wing staff is a mix of new and veterans -- many are young, all are prepared to work punishing hours. To my core, I believe in teamwork. Anyone who cannot be counted on to be collaborative, and focused on our shared goals, isn't working in the West Wing."

"I cannot stress teamwork and mutual support enough," she added, describing her expectations and what she had learned from the campaign trail. "It's not magic -- set goals and timelines for me and the team and then work to exceed them. Simple, yes, but this worked quite nicely on the campaign."

Already issuing directives for staffers and nominees

Wiles has already begun to take action to impose some control over the conduct of those who will be serving in President-elect Trump's second administration, particularly those who will soon face Senate confirmation hearings for their positions, according to the New York Post last week.

In a late-December memo to all of Trump's nominees, likely intended to reduce the chances for media-concocted controversy, Wiles instructed them to refrain from making any public social media posts without first running it by the transition team.

"While this instruction has been delivered previously, I am reiterating that no member of the incoming administration or Transition speaks for the United States or the President-elect himself," she asserted in the memo. "Accordingly, all intended nominees should refrain from any public social media posts without prior approval of the incoming White House counsel."

An unnamed source with the Trump transition team told the Post that Wiles' directive was not aimed at any particular individual but rather was more generalized as "a reminder of the guidance to intended nominees as confirmation hearings get underway next week."

Trump "engaged fully" in the hiring process

As for the people who will be serving in Trump's second administration, Wiles told Axios that the president-elect has "engaged fully with hiring ... He interviewed the Cabinet leadership, and made it clear his priorities for White House and agency staff. We set timelines and held ourselves accountable for the deadlines we set."

"President Trump 47 will have the finest public servants available with great work ethic, a demonstrated ability to break down bureaucratic walls to help hold the bloated federal workforce accountable, have fealty to the conservative and common-sense principles that President Trump ran -- and won -- on, and be determined to make a difference during their time serving," she added. "We are cognizant of a turning clock -- much to do."

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